
Commercial & B2B HVAC · London & Greater London
Commercial HVAC Services, Maintenance & Installation in London
Commercial HVACS provides a dedicated enquiry route for commercial HVAC maintenance, installation, servicing and repair requirements across London and Greater London.
Whether you manage an office, hotel, retail property or commercial facility, contact our team to discuss your building's heating, ventilation and air-conditioning needs.
- Commercial buildings only
- London & Greater London
- 24/7 contact line
- Operated by Flair Facilities Ltd
Start here
What Commercial HVAC Service Do You Need?
Choose the service closest to your requirement. Each page explains what is involved, what to expect and how to request support.
HVAC Maintenance
Planned preventive care that keeps commercial HVAC plant reliable and efficient.
View serviceHVAC Installation
New systems, replacements and upgrades for commercial buildings.
View serviceHVAC Repairs
Fault diagnosis and remedial repairs for heating, cooling and ventilation.
View serviceHVAC Servicing
Scheduled service visits, equipment checks and condition reports.
View serviceEmergency HVAC Support
A 24/7 contact line for urgent commercial HVAC faults and breakdowns.
View emergency supportMaintenance Contracts
Planned preventative maintenance agreements for HVAC assets.
View serviceAlso available: HVAC system assessments and all commercial HVAC services.
About Commercial HVACS
A dedicated route to commercial HVAC support in London
Commercial HVACS is a focused website for building owners, facilities managers, property managers and M&E consultants who need help with commercial heating, ventilation and air conditioning in London.
It connects you with maintenance, installation, servicing and repair support for HVAC plant, from air handling units and fan coils to air conditioning, chillers, heat pumps, ventilation and controls. The website is operated by Flair Facilities Ltd, a commercial mechanical engineering contractor registered in England and Wales.
About us- Operated by
- Flair Facilities Ltd
- Company number
- 14816195
- VAT number
- 467203885
- Registered office
- 24 Kemp House, 152 City Road, London EC1V 2NX
- Contact line
- 020 7998 9005 (24/7)

HVAC maintenance
Planned maintenance that keeps plant reliable
Commercial HVAC maintenance involves planned inspections, servicing and condition checks of heating, ventilation and air conditioning equipment. It helps building operators spot deterioration early, keep systems performing and plan repairs before they become breakdowns.
- Asset-based schedules aligned with manufacturer guidance and SFG20
- Filters, coils, drains, fans, belts, controls and refrigerant checks
- Written records and defect reports after every visit
- Support for F-gas, ventilation and temperature duties

HVAC installation
New installations, upgrades and replacements
From replacing a failed unit to fitting out a floor, installation work is planned around the building: survey, coordination with designers and other trades, phasing in occupied spaces, testing, commissioning and handover documentation.
- VRF/VRV, split and cassette air conditioning
- Ventilation, heat recovery and fan coil replacements
- Heat pumps for lower-carbon heating and cooling
- Repair-or-replace advice backed by a condition assessment
Urgent HVAC faults
Emergency HVAC repairs: call our 24/7 contact line
Loss of cooling to a server room, a ventilation failure in an occupied building or water leaking from HVAC plant? Call us any time. We assess the situation with you, give safe interim advice and arrange engineer attendance where possible. Attendance depends on location, engineer availability and site access.
Call 020 7998 9005If there is a fire or risk to life, call 999. For a suspected gas leak, call the National Gas Emergency Service on 0800 111 999.
When you call, tell us
- The site address and postcode
- The equipment affected and what it is doing
- Any fault codes or BMS alarms
- The risk to people, equipment or operations
- How access works and who will be on site
HVAC equipment
Equipment we maintain, service and repair
Dedicated pages for the main commercial HVAC equipment types, with common faults, maintenance tasks and compliance points.
Air Handling Units
AHU maintenance, servicing and repairs.
Learn moreFan Coil Units
FCU servicing, repairs, valves, drains and controls.
Learn moreCommercial Air Conditioning
VRF/VRV, split and cassette systems for commercial spaces.
Learn moreCommercial Ventilation
Supply and extract systems, fans, ductwork and controls.
Learn moreChillers
Air-cooled and water-cooled chiller maintenance and repairs.
Learn moreCommercial Heat Pumps
Air-to-water and air-to-air heat pump services.
Learn moreHVAC Controls & BMS
Sensors, setpoints, schedules and BMS integration for HVAC.
Learn moreNot sure what you have?
Send photos of the unit and its rating plate with your enquiry and we will identify it.
Send an enquiryWho we support
HVAC support for different commercial buildings
Each type of building uses its HVAC differently. Maintenance planning, access and priorities change with it.
Planned maintenance contracts
Structured maintenance for your HVAC assets
A maintenance contract turns HVAC upkeep into a predictable programme. It records what equipment you have, what is done to it and when, and how faults are handled, giving facilities teams documented compliance and steadier budgets.
Discuss a Maintenance Contract- Asset registerEvery unit recorded with location, make, model and condition.
- Task schedulesTasks and frequencies per asset, aligned with SFG20.
- Planned visitsA visit calendar agreed around the building's occupancy.
- Records and reportsVisit records, defect reports and F-gas logs in one place.
- Reactive arrangementsAgreed routes for faults and out-of-hours calls, in writing.
Common HVAC problems
What is going wrong with your HVAC?
Start with the symptom. Each link explains likely causes and what to do next.
Our enquiry process
How a commercial HVAC enquiry works
No automated booking: every enquiry is reviewed by the team so the right next step is agreed with you.
- 01
Explain your requirements
Tell us about the building and what you need from its heating, ventilation or air conditioning.
- 02
Share equipment and location
Equipment types, makes, fault codes, photos and the site postcode help us respond accurately.
- 03
Discuss next steps
We talk through the appropriate route: a repair visit, servicing, a survey or a maintenance proposal.
- 04
Assessment or quotation
Where appropriate we arrange a site assessment and provide a written quotation.
- 05
Agree the scope
Work proceeds only once the scope, programme and cost are agreed with you.
Greater London coverage
Commercial HVAC across London and Greater London
We take commercial HVAC enquiries from across the 32 London boroughs and the City of London. Whether we can take on a site, and when, depends on its location, the work required and engineer availability, which we confirm when you get in touch.
Areas we coverCentral London
City of London · Westminster · Camden · Islington · Kensington and Chelsea · Southwark · Lambeth
East London
Tower Hamlets · Hackney · Newham · Barking and Dagenham · Havering · Redbridge · Waltham Forest
North London
Haringey · Enfield · Barnet · Harrow · Brent
West London
Hammersmith and Fulham · Ealing · Hillingdon · Hounslow · Richmond upon Thames
South London
Wandsworth · Lewisham · Greenwich · Kingston upon Thames · Merton · Sutton · Croydon · Bromley · Bexley
Transparency
Verified business details, plainly stated
We publish only details that can be checked. We do not display invented reviews, awards or project claims.
Registered company
Flair Facilities Ltd, registered in England and Wales, company number 14816195. Check on Companies House.
VAT registered
VAT number 467203885.
Gas Safe registered
Flair Facilities Ltd Gas Safe registration number 970944, relevant to gas-fired heating plant. Check the register.
Clear documentation
Visit records, defect reports and F-gas records for the work we carry out. Ask for engineers' certificates for your site.
Knowledge centre
Guides for facilities and property managers
AHU Maintenance: Common Faults and Inspection Considerations
Air handling unit faults section by section, what planned AHU maintenance should cover, and the hygiene, frost and controls issues facilities teams should watch.
Read guide Planning & ProcurementChoosing a Commercial HVAC Contractor: Questions Facilities Managers Should Ask
Questions to ask before appointing a commercial HVAC contractor in London: F-gas certification, insurance, safety documents, reporting and reactive cover.
Read guide EquipmentCommercial Chiller Maintenance: What Building Managers Should Monitor
The chiller readings, alarms and trends building managers should watch, what planned chiller maintenance covers, and the F-gas and water treatment duties.
Read guideFAQs
Commercial HVAC questions answered
Short answers to the questions facilities and property managers ask most. For anything specific to your building, contact the team.
Ask a questionCommercial HVAC frequently asked questions
What are commercial HVAC services?
Commercial HVAC services are the installation, maintenance, servicing and repair of heating, ventilation and air conditioning systems in non-domestic buildings such as offices, hotels, shops, warehouses, schools and healthcare premises. They cover equipment such as air handling units, fan coil units, air conditioning, chillers, heat pumps, ventilation fans and the controls that run them.
What types of commercial buildings require HVAC maintenance?
Any building that relies on mechanical heating, cooling or ventilation benefits from planned maintenance. That includes offices, hotels, retail units and shopping centres, warehouses, schools and colleges, healthcare premises and mixed-use buildings. See industries we support for how requirements differ.
How often should commercial HVAC systems be serviced?
Most commercial HVAC plant is serviced quarterly or six-monthly, with some checks monthly and others annually. The right frequency depends on the equipment, its duty, the manufacturer's instructions and statutory checks such as F-gas leak testing. Many operators base schedules on the SFG20 maintenance standard. Read our guide: how often commercial HVAC should be serviced.
What does a commercial HVAC maintenance visit include?
A typical visit includes visual inspection, filter checks or changes, coil and drain cleaning, fan, belt and bearing checks, electrical and controls checks, refrigerant checks where applicable, readings of key temperatures and pressures, and a written record of findings and recommended actions.
Do commercial HVAC systems need planned preventative maintenance?
Planned preventative maintenance (PPM) is the most reliable way to keep commercial HVAC running and to evidence compliance with workplace ventilation and temperature duties, F-gas requirements and insurer or lease conditions. Purely reactive maintenance tends to cost more over time through breakdowns and shortened equipment life.
What causes commercial HVAC systems to stop working?
Common causes include blocked filters and coils, failed fans, motors or capacitors, blocked condensate drains, faulty sensors and actuators, incorrect control settings, refrigerant leaks and tripped electrical protection. Many of these are picked up early by planned maintenance.
When should a commercial HVAC system be repaired or replaced?
Repair usually makes sense when the equipment is in reasonable condition and parts are available. Replacement becomes worth considering when failures are frequent, parts or refrigerant are hard to obtain, efficiency is poor or the system no longer meets the building's needs. An HVAC system assessment provides the evidence for the decision.
What should I do if my office HVAC system stops cooling?
Check the controller is set to cooling with a sensible setpoint, look for fault codes, check that filters are not blocked and that outdoor units are clear and running. Do not open electrical panels or repeatedly reset tripped equipment. If cooling is critical, for example in a server room, call our 24/7 contact line on 020 7998 9005. Our HVAC breakdown guide has a fuller checklist.
Can commercial HVAC maintenance help reduce energy consumption?
Yes. Clean filters and coils, correctly tensioned belts, calibrated sensors and time schedules that match occupancy all help plant run closer to its design efficiency. The saving depends on the system's starting condition, so we report findings rather than promise a figure.
What is included in commercial HVAC installation?
A commercial installation normally includes a survey, design coordination, planning and permits, installation of equipment, pipework, ductwork, electrical connections and controls, testing and commissioning, and handover documentation such as commissioning records, manuals, warranties and F-gas records. See HVAC installation.
What is the difference between an AHU and an FCU?
An air handling unit (AHU) is a large central unit that filters, heats or cools and moves air to whole floors or buildings through ductwork, often bringing in fresh air. A fan coil unit (FCU) is a small local unit that heats or cools the air in an individual room or zone, usually recirculating room air. Many buildings use both.
How does a BMS control commercial HVAC equipment?
A building management system (BMS) reads sensors such as temperature, humidity and CO2, then switches and modulates plant such as AHUs, chillers, pumps and valves according to time schedules, setpoints and control strategies. It also raises alarms when equipment faults. See HVAC controls and BMS.
How do I choose a commercial HVAC maintenance contractor in London?
Look for clear scopes based on an asset list, maintenance tasks aligned with manufacturer guidance and SFG20, evidence of competence such as F-gas certification for engineers working on refrigerant systems, appropriate insurance, transparent reporting and clear arrangements for reactive and out-of-hours faults. Ask to see example reports before you sign.
What information should I provide when requesting emergency HVAC assistance?
Give the site address and postcode, the equipment affected, what has happened and when, any fault codes or alarms, the risk to people, equipment or operations, how access works on site, and a contact who will be there. Photos of the unit and its rating plate help.
How can I request a commercial HVAC maintenance or installation quote in London?
Use the enquiry form to tell us about your building, equipment and requirements, call 020 7998 9005, or email info@flairfacilities.co.uk. We discuss next steps with you and, where appropriate, arrange a survey before giving a quotation.




