Commercial HVAC London branded service van parked on the riverside near Tower Bridge and the Shard at dusk
24/7 Contact Line020 7998 9005

Commercial & B2B HVAC · London & Greater London

Commercial HVAC Services, Maintenance & Installation in London

Commercial HVACS provides a dedicated enquiry route for commercial HVAC maintenance, installation, servicing and repair requirements across London and Greater London.

Whether you manage an office, hotel, retail property or commercial facility, contact our team to discuss your building's heating, ventilation and air-conditioning needs.

  • Commercial buildings only
  • London & Greater London
  • 24/7 contact line
  • Operated by Flair Facilities Ltd

About Commercial HVACS

A dedicated route to commercial HVAC support in London

Commercial HVACS is a focused website for building owners, facilities managers, property managers and M&E consultants who need help with commercial heating, ventilation and air conditioning in London.

It connects you with maintenance, installation, servicing and repair support for HVAC plant, from air handling units and fan coils to air conditioning, chillers, heat pumps, ventilation and controls. The website is operated by Flair Facilities Ltd, a commercial mechanical engineering contractor registered in England and Wales.

About us
Operated by
Flair Facilities Ltd
Company number
14816195
VAT number
467203885
Registered office
24 Kemp House, 152 City Road, London EC1V 2NX
Contact line
020 7998 9005 (24/7)
Email
info@flairfacilities.co.uk
Engineer in a hard hat and high-visibility vest testing rooftop HVAC plant with a meter, beside condensing units and exhaust fans
Illustrative image

HVAC maintenance

Planned maintenance that keeps plant reliable

Commercial HVAC maintenance involves planned inspections, servicing and condition checks of heating, ventilation and air conditioning equipment. It helps building operators spot deterioration early, keep systems performing and plan repairs before they become breakdowns.

  • Asset-based schedules aligned with manufacturer guidance and SFG20
  • Filters, coils, drains, fans, belts, controls and refrigerant checks
  • Written records and defect reports after every visit
  • Support for F-gas, ventilation and temperature duties
Discuss HVAC Maintenance
Engineer in a hard hat and high-visibility vest beside a row of rooftop condensing units on a commercial building
Illustrative image

HVAC installation

New installations, upgrades and replacements

From replacing a failed unit to fitting out a floor, installation work is planned around the building: survey, coordination with designers and other trades, phasing in occupied spaces, testing, commissioning and handover documentation.

  • VRF/VRV, split and cassette air conditioning
  • Ventilation, heat recovery and fan coil replacements
  • Heat pumps for lower-carbon heating and cooling
  • Repair-or-replace advice backed by a condition assessment
Request an Installation Quote

Urgent HVAC faults

Emergency HVAC repairs: call our 24/7 contact line

Loss of cooling to a server room, a ventilation failure in an occupied building or water leaking from HVAC plant? Call us any time. We assess the situation with you, give safe interim advice and arrange engineer attendance where possible. Attendance depends on location, engineer availability and site access.

Call 020 7998 9005

If there is a fire or risk to life, call 999. For a suspected gas leak, call the National Gas Emergency Service on 0800 111 999.

When you call, tell us

  1. The site address and postcode
  2. The equipment affected and what it is doing
  3. Any fault codes or BMS alarms
  4. The risk to people, equipment or operations
  5. How access works and who will be on site
Read the HVAC breakdown guide →

Planned maintenance contracts

Structured maintenance for your HVAC assets

A maintenance contract turns HVAC upkeep into a predictable programme. It records what equipment you have, what is done to it and when, and how faults are handled, giving facilities teams documented compliance and steadier budgets.

Discuss a Maintenance Contract
  1. Asset registerEvery unit recorded with location, make, model and condition.
  2. Task schedulesTasks and frequencies per asset, aligned with SFG20.
  3. Planned visitsA visit calendar agreed around the building's occupancy.
  4. Records and reportsVisit records, defect reports and F-gas logs in one place.
  5. Reactive arrangementsAgreed routes for faults and out-of-hours calls, in writing.

Our enquiry process

How a commercial HVAC enquiry works

No automated booking: every enquiry is reviewed by the team so the right next step is agreed with you.

  1. 01

    Explain your requirements

    Tell us about the building and what you need from its heating, ventilation or air conditioning.

  2. 02

    Share equipment and location

    Equipment types, makes, fault codes, photos and the site postcode help us respond accurately.

  3. 03

    Discuss next steps

    We talk through the appropriate route: a repair visit, servicing, a survey or a maintenance proposal.

  4. 04

    Assessment or quotation

    Where appropriate we arrange a site assessment and provide a written quotation.

  5. 05

    Agree the scope

    Work proceeds only once the scope, programme and cost are agreed with you.

Greater London coverage

Commercial HVAC across London and Greater London

We take commercial HVAC enquiries from across the 32 London boroughs and the City of London. Whether we can take on a site, and when, depends on its location, the work required and engineer availability, which we confirm when you get in touch.

Areas we cover

Central London

City of London · Westminster · Camden · Islington · Kensington and Chelsea · Southwark · Lambeth

East London

Tower Hamlets · Hackney · Newham · Barking and Dagenham · Havering · Redbridge · Waltham Forest

North London

Haringey · Enfield · Barnet · Harrow · Brent

West London

Hammersmith and Fulham · Ealing · Hillingdon · Hounslow · Richmond upon Thames

South London

Wandsworth · Lewisham · Greenwich · Kingston upon Thames · Merton · Sutton · Croydon · Bromley · Bexley

Transparency

Verified business details, plainly stated

We publish only details that can be checked. We do not display invented reviews, awards or project claims.

Registered company

Flair Facilities Ltd, registered in England and Wales, company number 14816195. Check on Companies House.

VAT registered

VAT number 467203885.

Gas Safe registered

Flair Facilities Ltd Gas Safe registration number 970944, relevant to gas-fired heating plant. Check the register.

Clear documentation

Visit records, defect reports and F-gas records for the work we carry out. Ask for engineers' certificates for your site.

FAQs

Commercial HVAC questions answered

Short answers to the questions facilities and property managers ask most. For anything specific to your building, contact the team.

Ask a question

Commercial HVAC frequently asked questions

What are commercial HVAC services?

Commercial HVAC services are the installation, maintenance, servicing and repair of heating, ventilation and air conditioning systems in non-domestic buildings such as offices, hotels, shops, warehouses, schools and healthcare premises. They cover equipment such as air handling units, fan coil units, air conditioning, chillers, heat pumps, ventilation fans and the controls that run them.

What types of commercial buildings require HVAC maintenance?

Any building that relies on mechanical heating, cooling or ventilation benefits from planned maintenance. That includes offices, hotels, retail units and shopping centres, warehouses, schools and colleges, healthcare premises and mixed-use buildings. See industries we support for how requirements differ.

How often should commercial HVAC systems be serviced?

Most commercial HVAC plant is serviced quarterly or six-monthly, with some checks monthly and others annually. The right frequency depends on the equipment, its duty, the manufacturer's instructions and statutory checks such as F-gas leak testing. Many operators base schedules on the SFG20 maintenance standard. Read our guide: how often commercial HVAC should be serviced.

What does a commercial HVAC maintenance visit include?

A typical visit includes visual inspection, filter checks or changes, coil and drain cleaning, fan, belt and bearing checks, electrical and controls checks, refrigerant checks where applicable, readings of key temperatures and pressures, and a written record of findings and recommended actions.

Do commercial HVAC systems need planned preventative maintenance?

Planned preventative maintenance (PPM) is the most reliable way to keep commercial HVAC running and to evidence compliance with workplace ventilation and temperature duties, F-gas requirements and insurer or lease conditions. Purely reactive maintenance tends to cost more over time through breakdowns and shortened equipment life.

What causes commercial HVAC systems to stop working?

Common causes include blocked filters and coils, failed fans, motors or capacitors, blocked condensate drains, faulty sensors and actuators, incorrect control settings, refrigerant leaks and tripped electrical protection. Many of these are picked up early by planned maintenance.

When should a commercial HVAC system be repaired or replaced?

Repair usually makes sense when the equipment is in reasonable condition and parts are available. Replacement becomes worth considering when failures are frequent, parts or refrigerant are hard to obtain, efficiency is poor or the system no longer meets the building's needs. An HVAC system assessment provides the evidence for the decision.

What should I do if my office HVAC system stops cooling?

Check the controller is set to cooling with a sensible setpoint, look for fault codes, check that filters are not blocked and that outdoor units are clear and running. Do not open electrical panels or repeatedly reset tripped equipment. If cooling is critical, for example in a server room, call our 24/7 contact line on 020 7998 9005. Our HVAC breakdown guide has a fuller checklist.

Can commercial HVAC maintenance help reduce energy consumption?

Yes. Clean filters and coils, correctly tensioned belts, calibrated sensors and time schedules that match occupancy all help plant run closer to its design efficiency. The saving depends on the system's starting condition, so we report findings rather than promise a figure.

What is included in commercial HVAC installation?

A commercial installation normally includes a survey, design coordination, planning and permits, installation of equipment, pipework, ductwork, electrical connections and controls, testing and commissioning, and handover documentation such as commissioning records, manuals, warranties and F-gas records. See HVAC installation.

What is the difference between an AHU and an FCU?

An air handling unit (AHU) is a large central unit that filters, heats or cools and moves air to whole floors or buildings through ductwork, often bringing in fresh air. A fan coil unit (FCU) is a small local unit that heats or cools the air in an individual room or zone, usually recirculating room air. Many buildings use both.

How does a BMS control commercial HVAC equipment?

A building management system (BMS) reads sensors such as temperature, humidity and CO2, then switches and modulates plant such as AHUs, chillers, pumps and valves according to time schedules, setpoints and control strategies. It also raises alarms when equipment faults. See HVAC controls and BMS.

How do I choose a commercial HVAC maintenance contractor in London?

Look for clear scopes based on an asset list, maintenance tasks aligned with manufacturer guidance and SFG20, evidence of competence such as F-gas certification for engineers working on refrigerant systems, appropriate insurance, transparent reporting and clear arrangements for reactive and out-of-hours faults. Ask to see example reports before you sign.

What information should I provide when requesting emergency HVAC assistance?

Give the site address and postcode, the equipment affected, what has happened and when, any fault codes or alarms, the risk to people, equipment or operations, how access works on site, and a contact who will be there. Photos of the unit and its rating plate help.

How can I request a commercial HVAC maintenance or installation quote in London?

Use the enquiry form to tell us about your building, equipment and requirements, call 020 7998 9005, or email info@flairfacilities.co.uk. We discuss next steps with you and, where appropriate, arrange a survey before giving a quotation.